-

• Responsible Disclosure Policy

  Oct 13, 2026

  Stereolabs Responsible Disclosure Policy

  Security is a top priority for Stereolabs, we believe that working with skilled security researchers can identify vulnerabilities in any technology. If you believe you’ve found a security vulnerability in Stereolabs’s products or services, please notify us.

  Disclosure Policy

  If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@stereolabs.com.

  • In your email please provide sufficient information, so that we may understand your discovery.
  • We will acknowledge your email within one week.
  • Please provide us with a reasonable amount of time to review and if appropriate to resolve the potential vulnerability before disclosing it to the public or a third party.
  • We request that you make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Stereolabs product or service. Please only interact with accounts that you own or for which you have explicit written permission from the account holder.

  Policy Exclusions

  When Stereolabs provides its products and services, it strives to ensure a safe and secure environment for all of its users. As such, any users who are engaging, or are believed to be engaging, in the activities noted below will have their user credentials immediately deactivated.

  Prohibited activities:

  • Attacking any Stereolabs’ hardware that is in production
  • Denial-of-Service (DoS)
  • Spamming
  • Social engineering or phishing of Stereolabs employees or contractors
  • Any attacks against Stereolabs’ physical property or data centers

  This policy as well as the policy exclusions apply to all Stereolabs products and services. Thank you for helping to keep Stereolabs and our users safe!

  Contact

  Stereolabs is always open to feedback, questions and suggestions. If you would like to talk to us, please email us at security@stereolabs.com.